Payment Methods

Credit Card Payments

We accept payments made from all major credit cards as well as debit cards and all transaction are processed by Stripe.

If you would like to place an order and pay using a credit card, simply choose that option at check out, and upon confirmation, you will be sent an invoice to your email address with the instructions and payment link.

Please keep in mind the following:

  • Since PayPal doesn’t yet accept the AED currency, the invoice will be generated in USD to the equivalent amount.
    We will never charge you for the processing nor exchange fees. You will pay the exact amount, only in a different currency.
    Any additional fees will be covered by us.
  • Once an order is placed, you might not get the invoice and payment link immediately.
    It typically takes around an hour or so for our support team to process and issue the invoice. If the product is not in stock, it may take up to 6 hours. In which case, you will be notified by email.
Cash on Delivery

We accept orders made with the option of paying cash on delivery for all orders within the UAE. However, please keep in mind that due to the courier handling COD orders as well as the current COVID situation, COD orders (with the exception of Abu Dhabi) might face a delay. 

If that is the case, you will be notified either by the support team, or by the order tracking system.

Payment Verification

We are committed to protecting ourselves and our customers against the growing threat of online credit card/payment fraud.

Financial losses or penalties incurred due to online credit card/payment fraud can have negative effects – such as increasing the cost of items that you purchase to the payment processing options that we are able to provide you.

At our discretion, we (Nootropix) reserves the right to manually verify payment details on any purchase before the shipment of an order.

If the credit card details don’t match the customer details, we may request further information such as proof of ID, billing address, and/or credit card. If you have questions regarding this policy, please do not hesitate to contact us. Your help and understanding are appreciated.

VAT Tax Implementation

Due to the recent legislation and following the introduction of VAT in the United Arab Emirates, will have to start the process of implementing VAT tax for orders within the Emirates. Once the implementation phase is through, you will start seeing the added VAT on your invoice, and our sales team will circulate the news beforehand. 

Please click here for more information from the officials’ website.

Monthly Installments

Unfortunately, we do not currently offer a monthly installment payment. We apologize for any inconvenience this may cause. If you still have any payment-related questions, please feel welcomed to contact us, send us an email, or chat with us via the chat box – we will do the best we can to meet your needs and let you enjoy your Nootropix experience.